At LifeCareForYou, we aim to facilitate a seamless medical tourism experience for our users. This Refund Policy outlines the conditions under which refunds may be issued in connection with services booked through our platform.
- Service Provider-Specific Refunds
LifeCareForYou acts as an intermediary between users and third-party healthcare providers. Each healthcare provider may have its own refund and cancellation policies for the medical services or treatments offered. Users are required to review the specific refund policy of the healthcare provider before making any bookings.
- Cancellation of Services
If you wish to cancel a service you booked through LifeCareForYou, the cancellation will be subject to the terms and conditions of the healthcare provider. The provider’s cancellation policy will dictate the eligibility for a refund, including any applicable charges or penalties.
- Non-Refundable Services
Some services, particularly those involving medical procedures, diagnostic tests, or treatments, may be non-refundable once scheduled or initiated. Users must check with the healthcare provider for any non-refundable fees before booking.
- Refund Process
- If eligible for a refund, it will be processed by the healthcare provider, not LifeCareForYou.
- Refunds will typically be issued via the original payment method, and the timeline for receiving a refund will depend on the provider’s policy.
- LifeCareForYou is not responsible for delays in the refund process.
- No Show Policy
Failure to attend a scheduled medical appointment or procedure without providing notice may result in forfeiture of any refund. This is also subject to the healthcare provider’s policy.
- Dispute Resolution
If you encounter any issues with a refund or have disputes regarding payments, please contact the healthcare provider directly. LifeCareForYou will assist in facilitating communication between the user and the provider but is not responsible for resolving disputes related to refunds.
- Changes to This Policy
LifeCareForYou reserves the right to modify this Refund Policy at any time. Changes will be effective when posted on the website. Users are encouraged to review this policy periodically to stay informed.
- Contact Information
For questions or concerns regarding refunds or cancellations, please contact us at mail@lifecareforyou.com, and we will assist in guiding you through the process.
